How to Activate Your Followers with Push Notifications

Push notifications are a powerful way to engage and activate your followers on the app, whether you're promoting a special event, sending a custom message, or simply staying top of mind. Follow this guide to learn how to do it.

There are three ways to send a push notification:

1. Via a Promotion

You have the ability to send a push notification by attaching it to a promotion. This method allows you to notify your followers about special events, offers, or updates that are already displayed on your profile.

Simply set up your promotion, toggle on the Notify Followers option, and write a short, engaging message. When the notification is received, users who tap it will be taken directly to your profile to see the full promotion.

Refer to this article to learn How to List a Promotion

2. Via a Post

Sending a push notification via a post works similarly to sending one through a promotion.

You can configure it by creating a post, enabling the Notify Followers toggle, and crafting a short message for your followers. When received, it will guide them straight to your post to view in full.

Refer to this article to learn How to Post

3. A Custom Push Notification

In some cases, you might want to send a direct, custom push notification that isn’t connected to a promotion or post. This can be especially effective for urgent updates, like offering discounted meals to reduce wastage at the end of dinner service, filling last-minute spots on a tour or class, or generating buzz around a flash sale or ticketed event when time is tight.

Here’s how to send a custom push notification:

1. Navigate to Settings
   From the app homepage, tap the Settings wheel located at the top left of your screen.

2. Go to Notifications
   From the Settings menu, select Notifications. This is where you can also see your current follower count, which gives you an idea of how many people your notification will reach.

3. Create a Push Notification
   Tap Create a push notification to begin configuring your custom notification.

   • Notification Title: This will be prefilled for you to your business trading name. This is so that it's clear to customers who they're receiving the notification from.
   • Notification Body: Write a short message that will encourage users to tap and engage with your business. For example, “It’s lunchtime! Get a free drink with any pizza at Jane's Pizza.”
   • Review: Once you've written your notification, you can review it before sending. Make sure your message is clear and engaging.

4. Submit the Notification
   Once submitted, when followers tap on the notification, they’ll be taken directly to your business profile within the app.
   
   

No matter which method you choose, push notifications are an effective way to remind your followers about your business and keep them updated on the latest offers and news. Make sure each notification is engaging, well-timed, and relevant to maximise its impact.

For further assistance on how to configure push notifications or manage your profile, contact support.